Privacy Policy

1. Information We Collect

Information You Provide

• Name, phone number, email address, and mailing address
• Property address, pool specifications, and project details
• Payment and billing information (processed securely — we do not store full card numbers)
• Emails, form submissions, and messages you send us

Information Collected Automatically

• IP address, browser type, pages visited, and time on site
• Device type, operating system, and screen resolution
• Cookies and similar tracking technologies

Information from Third Parties

• Reviews submitted on Google, Yelp, Angi, or Houzz
• Referral information from partner or affiliate sources

2. How We Use Your Information

• Process quote requests, schedule consultations, and manage projects
• Communicate updates, respond to inquiries, and follow up after service
• Process invoices, deposits, and payments securely
• Analyze website usage and improve our services
• Send marketing emails or offers (you may opt out at any time)
• Meet our legal obligations under Florida and federal law

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: subcontractors, suppliers, and software vendors — bound by confidentiality
• Payment processors: third-party processors to handle transactions securely
• Professional advisors: attorneys, accountants, and insurers as needed
• Government authorities: if required by law or court order
• Business transfers: in the event of a merger or acquisition

4. Data Retention

We retain your personal information as long as necessary to fulfill the purposes in this policy and to comply with Florida contractor recordkeeping requirements (minimum 5 years). When no longer needed, we securely delete or anonymize your data.

5. Your Rights (Florida Residents)

• Access: request a copy of your personal information
• Correction: request that we correct inaccurate information
• Deletion: request deletion of your data (subject to legal obligations)
• Opt-out of marketing: unsubscribe at any time via email link or by contacting us

6. Cookies

We use cookies to remember preferences, analyze traffic (Google Analytics), and improve site performance. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before submitting information.

8. Security

We use SSL/TLS encryption, secure data storage, and access controls to protect your information. No method of internet transmission is 100% secure, but we take reasonable steps to protect your data.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children. If you believe we have done so, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance.